Pureit
Pureit Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pureit has a 1.3 star rating from 24 customer reviews, with 96% unfavorable feedback. Consumers report poor customer service, slow or missing installation, costly parts and frequent requests for refund.
Key Takeaways for Future Customers
- Check local service availability before buying and confirm installation timelines.
- Be prepared for high repair and parts costs and ask about warranty and refund options.
- Read recent Pureit reviews about customer service response and technician reliability.
Negative Feedback / Risk Areas
- Repeated customer complaints about no response from service team and long turnaround time.
- Reports of defective units, leaks, bad smells after service, and rude technicians.
- High service charges and parts pricing leading many customers to seek refunds.
Positive Feedback
A few reviewers noted the product was acceptable, but positive comments are rare compared with service complaints.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pureit has a 1.3 star rating from 24 customer reviews, with 96% unfavorable feedback. Consumers report poor customer service, slow or missing installation, costly parts and frequent requests for refund.
Key Takeaways for Future Customers
- Check local service availability before buying and confirm installation timelines.
- Be prepared for high repair and parts costs and ask about warranty and refund options.
- Read recent Pureit reviews about customer service response and technician reliability.
Negative Feedback / Risk Areas
- Repeated customer complaints about no response from service team and long turnaround time.
- Reports of defective units, leaks, bad smells after service, and rude technicians.
- High service charges and parts pricing leading many customers to seek refunds.
Positive Feedback
A few reviewers noted the product was acceptable, but positive comments are rare compared with service complaints.
Media from reviews





This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Poor poor service
- - Issue remains unresolved after complaints.
- - Support gives assurances but no action.
- - Delays in visits and poor communication.
Very disappointed with Pureit Water Purifier service. Despite multiple complaints and follow-ups, my issue remains unresolved.
The customer support team keeps providing assurances, but no effective action has been taken. Service visits are delayed, communication is poor, and there seems to be little concern for customer inconvenience. For a brand of this reputation, I expected much better after-sales support.
Unfortunately, my experience has been frustrating and time-consuming. I would not recommend Pureit based on the poor service experience I have faced.
User's recommendation: No big no
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIt is useless to have bought this purifier
To produce better purifier like Aquaguard within few months need to replace pcb and smpf I had to spend the 50 % of the cost
User's recommendation: Not to buy pureit
Customer is not your ATM machine
- - After service, tap and LED light stopped functioning.
- - Water smells bad after service.
- - Pureit charges for things; it worked fine before servicing.
After replacing, out side filter, technician opened Main unit and fixed it as it is. I noticed tap and LED light not functioning properly immediately after service.
Pureit demands money for everything but it was OK before servecing.
After service, bad smell started from water, Pureit wants money for it also. All these were happened immediately after service.
User's recommendation: Company must provide good after sales services
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo response from the company
Placed an order for Marvella uv 02 6 days ago, no response. You people do not want any business I think
User's recommendation: Keep this company at bay
Lack of service and rude attendants
- - I've called the service centre for 5 days, but no one has repaired the unit.
- - The reviewer says staff are not proper attendants and suggests changes.
U have been calling service centre from last 5 days but no one has still come to repair the unit. It is really sad to say that your company has no proper attendants .
Is this the way your people work? Sorry to say I think you need to change your staff and teach them some attiquites as to how to deal with a consumer.
User's recommendation: Please be careful when you purchase from pure it
Defective pureit water purifier
- - Purchased Pureit on 08/04/2025; unit leaks since installation.
- - Complaint logged 14/05/2025; replacement requested; issue persists.
To,
Customer Support Team
Croma / Pureit
Subject: Defective Pureit Water Purifier Request for Immediate Replacement
Dear Sir/Madam,
I purchased a Pureit Water Purifier from Croma on 08/04/2025 using my HDFC Bank credit card for 9500 under a 3-month EMI plan. The product was installed on 12/05/2025.
Since installation, the unit has shown a serious defect water is continuously leaking drop by drop.
I registered a complaint with your customer care on 14/05/2025, and a technician visited on 15/05/2025, but the issue still persists.
I want to clearly state that I will not accept a defective product under any condition. I request that you provide me with a brand new and fully functional replacement unit immediately. A repair or temporary fix is not acceptable to me.
If I do not receive a resolution within 3 working days, I will be compelled to:
1. Report this as a disputed and defective transaction to HDFC Bank and initiate a process to withhold further EMI payments.
2.
File a formal complaint with the Consumer Forum, as I paid in good faith for a functioning product, not a faulty one.
Please treat this matter as urgent and take immediate action.
Thank you.
Name: R R Sharmesh
Mobile Number: 900441****
Address: 204/3, Sai Vrindavan Complex,
Behind K.D.M.C. "B" Ward Office,
Khadakpada, Kalyan (West),
District: Thane, Maharashtra
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerService people take 350 irrespective of work done
- - They charged 350 for a service visit.
- - The purifier wasn't working and had no light.
- - New part could cost up to 3500 and filter replacement 3000.
Just for coming they charge you 350 which is utter nonsense, my pureit was not working like no light was showing up he came and told that it's gone and new part takes upto 3500 and filter replacement another 3000 just for that we have to 350
Preferred solution: Full refund
User's recommendation: Not recommended they loot lot of money in parts and service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRequired Service Technician
Related customer care No. is out of service.
Pl. Provide existing contact No.
Requirement of service technician at Mumbai
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy New pureit machine not working... machine purchased only before 3 months... now not working
My new Pureit machine is not working. The machine was purchased only 3 months ago. Please restore this machine quickly.
Preferred solution: Machine repair
Improper installation of my RO during service.
- - RO service 09/08/2024; leakage due to improper install.
- - Promised to fix when nearby; never returned.
Dear sir,
Technician visited on dated 09/08/2024 for serviced of my RO after service have issued of water leakage due to improper installation of RO.when talked with technician he told me when visiting near your area then resolve your problem but still not come.
So,look into matter try to resolve problem otherwise my bed experience share with all the social media and generated complain to consumer forum.
Thanks and regards,
Santosh
993547****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Payment pending
- - Former employee Sunil Habib at Pureit Dynamic Techno Service Center unpaid.
- - Owner Venkatpathi Raju has not replied in 8 days; payment by EOD.
Hi Team
I am Sunil Habib, I used to work in Pureit Dynamic Techno Service Center hyderabad mehdipatnam
Location but I left the job last month but the service center owner is still not paying me. I have been calling him and messaging him for the last 8 days but he is not replying to anything. please help me with owner name and contact detail i will share you
Name Venkatpathi Raju
Mobile no-995122****
I just want today eod My payment
User's recommendation: It's very pathetic because Few LSP going on bad way like local spare keep in service center example dynamic service center Mehdipatnam Hyderabad
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer installatiovern
My Puerto warranty running Red singal
Tow day running I am costomer care campline but my Red singal not close pls help me urgently my parblam sole
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInstallation
- - Ro ordered and delivered on 7 April.
- - Installation not complete; no contact yet.
- - The Flipkart order has no contact or updates.
I did order a Ro. And it is delivered on 7 April.
But installation is not complete.
I am purchasing from Flipkart.
No anyone contact me for installation and no phone or email. No update on my order I'd on Facebook.
User's recommendation: If on 11 April my installation not completed by Company so I am not recommended.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPureit Marvella Amoebiasis to whole family
- - Michelle M. Aquino bought a Pureit Marvella in 2023.
- - In Feb 2024, the family of six got amoebiasis from the unit’s water.
- - The reviewer is disappointed.
Good day! I am Johannes Gold L.
Aquino. I am the husband of Michelle M. Aquino, who purchased a Pureit Marvella sometime in 2023. Last February 2024, my whole family (family of 6 most especially my 5 yr old and 1 yr old child) suffered from amoebiasis caused by the water coming from the said unit.
How come we still suffered from amoebiasis, considering that we are using Pureit Marvella? I'm very disappointed!
Preferred solution: Full refund
User's recommendation: Don’t but this product!!! This sucks!!!
Service of Autofil Water filter
- - Requests service for Pureit Autofil water filter and replacement.
- - Hyderabad resident; unable to contact customer care.
I am Ramesh Balachandran from Hyderabad. I want my water filter Pureit Autofil to be serviced and filter to be changed.
I am unable to contact customer care. Can you help me.
Thanks
Ramesh Balachandran
986634****
User's recommendation: Irresponsible response. Number of times contacted customer care and they give vague reply and assurance but nothing happens. Till now no one contacted. Very poor response or no response at all
99789****
Very bed sarvice not spot all team warranty running but charges collect porite very bed sarvice all very bed sarvice not spot customer not bed ro sistem not parice all
User's recommendation: Very bed sarvice
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