PRABU A Zhq

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My New pureit machine not working... machine purchased only before 3 months... now not working

My new Pureit machine is not working. The machine was purchased only 3 months ago. Please restore this machine quickly.

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Loss:
$15000

Preferred solution: Machine repair

vijaysas

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Verified Reviewer

Service people take 350 irrespective of work done

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Just for coming they charge you 350 which is utter nonsense, my pureit was not working like no light was showing up he came and told that it's gone and new part takes upto 3500 and filter replacement another 3000 just for that we have to 350

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Loss:
$700

Preferred solution: Full refund

User's recommendation: Not recommended they loot lot of money in parts and service

Anonymous
map-marker Sirsa, Uttar Pradesh

Improper installation of my RO during service.

Pureit - Improper installation of my RO during service.

Dear sir,

Technician visited on dated 09/08/2024 for serviced of my RO after service have issued of water leakage due to improper installation of RO.when talked with technician he told me when visiting near your area then resolve your problem but still not come.

So,look into matter try to resolve problem otherwise my bed experience share with all the social media and generated complain to consumer forum.

Thanks and regards,

Santosh

993547****

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Resolved
Sunil H Ngw

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Verified Reviewer
| map-marker Hyderabad, Telangana

Resolved: Payment pending

Hi Team

I am Sunil Habib, I used to work in Pureit Dynamic Techno Service Center hyderabad mehdipatnam

Location but I left the job last month but the service center owner is still not paying me. I have been calling him and messaging him for the last 8 days but he is not replying to anything. please help me with owner name and contact detail i will share you

Name Venkatpathi Raju

Mobile no-995122****

I just want today eod My payment

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User's recommendation: It's very pathetic because Few LSP going on bad way like local spare keep in service center example dynamic service center Mehdipatnam Hyderabad

Pankajkumar G Fkl

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Verified Reviewer
| map-marker Ahmedabad, Gujarat

Customer installatiovern

Pureit - Customer installatiovern
Pureit - Customer installatiovern - Image 2
Contains 1 confidential file for company representatives

My Puerto warranty running Red singal

Tow day running I am costomer care campline but my Red singal not close pls help me urgently my parblam sole

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Cyndia Anz

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Verified Reviewer
| map-marker Shimla, Himachal Pradesh

Installation

Pureit - Installation
Contains 2 confidential files for company representatives

I did order a Ro. And it is delivered on 7 April.

But installation is not complete.

I am purchasing from Flipkart.

No anyone contact me for installation and no phone or email. No update on my order I'd on Facebook.

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User's recommendation: If on 11 April my installation not completed by Company so I am not recommended.

JohannesGold A

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Pureit Marvella Amoebiasis to whole family

Pureit Marvella Amoebiasis to whole family

Good day! I am Johannes Gold L.

Aquino. I am the husband of Michelle M. Aquino, who purchased a Pureit Marvella sometime in 2023. Last February 2024, my whole family (family of 6 most especially my 5 yr old and 1 yr old child) suffered from amoebiasis caused by the water coming from the said unit.

How come we still suffered from amoebiasis, considering that we are using Pureit Marvella? I'm very disappointed!

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Loss:
$200

Preferred solution: Full refund

User's recommendation: Don’t but this product!!! This sucks!!!

Anonymous
map-marker Ahmedabad, Gujarat

99789****

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Very bed sarvice not spot all team warranty running but charges collect porite very bed sarvice all very bed sarvice not spot customer not bed ro sistem not parice all

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User's recommendation: Very bed sarvice

Anonymous
map-marker Hyderabad, Telangana

Service of Autofil Water filter

I am Ramesh Balachandran from Hyderabad. I want my water filter Pureit Autofil to be serviced and filter to be changed.

I am unable to contact customer care. Can you help me.

Thanks

Ramesh Balachandran

986634****

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User's recommendation: Irresponsible response. Number of times contacted customer care and they give vague reply and assurance but nothing happens. Till now no one contacted. Very poor response or no response at all

Sathiskumar N

Service execute not lifting the call

More than unit not working, Adaptor failure, Madurai service not responding, Puriet not using for more than 10 days, What can I do

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Preferred solution: I want to rectify my unit immediately

Santhosh S Pwg

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Verified Buyer
| map-marker Bengaluru, Karnataka

For servicing of water filter

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Pureit - For servicing of water filter
Pureit - For servicing of water filter - Image 2

water is not coming in purifier need service on water filter there is problem in water purifier need the support for the same

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Loss:
$11
Pros:
  • It is good
Cons:
  • Problem in filter

User's recommendation: It is good people can use

Soniya S Rif

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Verified Reviewer

Water Filter Issue

Pureit - Water Filter Issue
Pureit - Water Filter Issue - Image 2
Pureit - Water Filter Issue - Image 3
Pureit - Water Filter Issue - Image 4

19-09-2023 GKK 2 changed and kept 2 dambar goli and red hit suggested by your technician

on next day tried to reach out technician regarding its smell in water but no response

25-09-2023 raised a complaint via mail regarding smell of red hit and dambar goli to the water but no response for 3 days

28-09-2023 then again raised a complaint and on the same day GKK2 again changed and the technician event cleaned the tank properly before installing filters

29-09-2023 follow up call from technician regarding the smell but it was their

06-10-2023 technician open the filter front (attached photo)and kept open for like 4 days

but still the taste of water has essence of dambar Goli

Initially there was no issue with the filter just GKK 2 filter was due for change and from there all the issue started and from then I have to buy water to drink and from 2 days the water is also licking from the filter

My filter machine was maintained and in good condition with no issue, but because of your technicians mistake I am facing issues and its not getting resolved even after trying all the methods

So I want my whole machine replaced with brand new now, from nearly a month I am buying water to drink even after owning the reputed brands filter and maintained it always from your authorized service center and after keeping so much patience. Everything has its limit and I am done with mine. I want my machine replaced in like two days or will have to take this matter on another level.

And let me inform you, me and my family members are allergic to random water, we drink only pureIt water or if we have to buy we make sure of the reputed brands water.

So if anything happens to any of us because of drink that water it's full responsibility will be of pureit and hindustan Unilever.

Thanks & Regards

996080****

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Preferred solution: Full refund

Resolved
Prashant Kumar P Nxe

Resolved: The dealer or service man is coming for first service

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Updated by user Jan 22, 2024

Please send service man to give first service.

Original review Jan 22, 2024

I have called service man to change for first service, he tell he will come, but he's not attending and first service limit exceeded please send service man immediately

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Preferred solution: First service

Anonymous
map-marker Coimbatore, Tamil Nadu

No response from Pureit

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Service executivw came yet 4 days of making me wait daily and while fitting a new filter cut off something. It is now leaking like a waterfall. They took the payment and left and are not picking up calls now

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B.pradeep kumar B

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Verified Buyer
| map-marker Christchurch, South Island

Purit is not working

Pureit - Purit is not working
Pureit - Purit is not working - Image 2
Contains 3 confidential files for company representatives

Sir purit is not worked but motor is not working total running not worked pls immediately service. Pls

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Preferred solution: Puriet water purifier

VIJAYARAJ A

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984011****

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Pureit - 984011****
Contains 1 confidential file for company representatives

Good morning. Pureit water purifier not working properly.

Some leakage is there in bottom.

There is no taste in water. pipe water only comming through machine.

please replace it as soon as possible.

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