
Pureit
Pureit Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pureit has 1.4 star rating based on 28 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I can see cons only, It is good, No response from your service team in india.
Cons: Horrible installation and customer care, No response from your service team in india, Not resolved my issue.Recent recommendations regarding this business are as follows: "Not recommended they loot lot of money in parts and service", "It's very pathetic because Few LSP going on bad way like local spare keep in service center example dynamic service center Mehdipatnam Hyderabad", "Irresponsible response. Number of times contacted customer care and they give vague reply and assurance but nothing happens. Till now no one contacted. Very poor response or no response at all", "Very bed sarvice", "If on 11 April my installation not completed by Company so I am not recommended.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pureit has 1.4 star rating based on 28 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I can see cons only, It is good, No response from your service team in india.
Cons: Horrible installation and customer care, No response from your service team in india, Not resolved my issue.Recent recommendations regarding this business are as follows: "Not recommended they loot lot of money in parts and service", "It's very pathetic because Few LSP going on bad way like local spare keep in service center example dynamic service center Mehdipatnam Hyderabad", "Irresponsible response. Number of times contacted customer care and they give vague reply and assurance but nothing happens. Till now no one contacted. Very poor response or no response at all", "Very bed sarvice", "If on 11 April my installation not completed by Company so I am not recommended.".
Most users ask Pureit for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Turnaround Time. The price level of this organization is high according to consumer reviews.
Media from reviews





















This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy New pureit machine not working... machine purchased only before 3 months... now not working
My new Pureit machine is not working. The machine was purchased only 3 months ago. Please restore this machine quickly.
Preferred solution: Machine repair

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Verified ReviewerService people take 350 irrespective of work done
Just for coming they charge you 350 which is utter nonsense, my pureit was not working like no light was showing up he came and told that it's gone and new part takes upto 3500 and filter replacement another 3000 just for that we have to 350
Preferred solution: Full refund
User's recommendation: Not recommended they loot lot of money in parts and service
Improper installation of my RO during service.
Dear sir,
Technician visited on dated 09/08/2024 for serviced of my RO after service have issued of water leakage due to improper installation of RO.when talked with technician he told me when visiting near your area then resolve your problem but still not come.
So,look into matter try to resolve problem otherwise my bed experience share with all the social media and generated complain to consumer forum.
Thanks and regards,
Santosh
993547****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Payment pending
Hi Team
I am Sunil Habib, I used to work in Pureit Dynamic Techno Service Center hyderabad mehdipatnam
Location but I left the job last month but the service center owner is still not paying me. I have been calling him and messaging him for the last 8 days but he is not replying to anything. please help me with owner name and contact detail i will share you
Name Venkatpathi Raju
Mobile no-995122****
I just want today eod My payment
User's recommendation: It's very pathetic because Few LSP going on bad way like local spare keep in service center example dynamic service center Mehdipatnam Hyderabad
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Customer installatiovern
My Puerto warranty running Red singal
Tow day running I am costomer care campline but my Red singal not close pls help me urgently my parblam sole
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Installation
I did order a Ro. And it is delivered on 7 April.
But installation is not complete.
I am purchasing from Flipkart.
No anyone contact me for installation and no phone or email. No update on my order I'd on Facebook.
User's recommendation: If on 11 April my installation not completed by Company so I am not recommended.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPureit Marvella Amoebiasis to whole family
Good day! I am Johannes Gold L.
Aquino. I am the husband of Michelle M. Aquino, who purchased a Pureit Marvella sometime in 2023. Last February 2024, my whole family (family of 6 most especially my 5 yr old and 1 yr old child) suffered from amoebiasis caused by the water coming from the said unit.
How come we still suffered from amoebiasis, considering that we are using Pureit Marvella? I'm very disappointed!
Preferred solution: Full refund
User's recommendation: Don’t but this product!!! This sucks!!!
99789****
Very bed sarvice not spot all team warranty running but charges collect porite very bed sarvice all very bed sarvice not spot customer not bed ro sistem not parice all
User's recommendation: Very bed sarvice
Service of Autofil Water filter
I am Ramesh Balachandran from Hyderabad. I want my water filter Pureit Autofil to be serviced and filter to be changed.
I am unable to contact customer care. Can you help me.
Thanks
Ramesh Balachandran
986634****
User's recommendation: Irresponsible response. Number of times contacted customer care and they give vague reply and assurance but nothing happens. Till now no one contacted. Very poor response or no response at all
Service execute not lifting the call
More than unit not working, Adaptor failure, Madurai service not responding, Puriet not using for more than 10 days, What can I do
Preferred solution: I want to rectify my unit immediately
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |For servicing of water filter
water is not coming in purifier need service on water filter there is problem in water purifier need the support for the same
- It is good
- Problem in filter
User's recommendation: It is good people can use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWater Filter Issue
19-09-2023 GKK 2 changed and kept 2 dambar goli and red hit suggested by your technician
on next day tried to reach out technician regarding its smell in water but no response
25-09-2023 raised a complaint via mail regarding smell of red hit and dambar goli to the water but no response for 3 days
28-09-2023 then again raised a complaint and on the same day GKK2 again changed and the technician event cleaned the tank properly before installing filters
29-09-2023 follow up call from technician regarding the smell but it was their
06-10-2023 technician open the filter front (attached photo)and kept open for like 4 days
but still the taste of water has essence of dambar Goli
Initially there was no issue with the filter just GKK 2 filter was due for change and from there all the issue started and from then I have to buy water to drink and from 2 days the water is also licking from the filter
My filter machine was maintained and in good condition with no issue, but because of your technicians mistake I am facing issues and its not getting resolved even after trying all the methods
So I want my whole machine replaced with brand new now, from nearly a month I am buying water to drink even after owning the reputed brands filter and maintained it always from your authorized service center and after keeping so much patience. Everything has its limit and I am done with mine. I want my machine replaced in like two days or will have to take this matter on another level.
And let me inform you, me and my family members are allergic to random water, we drink only pureIt water or if we have to buy we make sure of the reputed brands water.
So if anything happens to any of us because of drink that water it's full responsibility will be of pureit and hindustan Unilever.
Thanks & Regards
996080****
Preferred solution: Full refund
Resolved: The dealer or service man is coming for first service
Please send service man to give first service.
I have called service man to change for first service, he tell he will come, but he's not attending and first service limit exceeded please send service man immediately
Preferred solution: First service
No response from Pureit
Service executivw came yet 4 days of making me wait daily and while fitting a new filter cut off something. It is now leaking like a waterfall. They took the payment and left and are not picking up calls now
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Purit is not working
Sir purit is not worked but motor is not working total running not worked pls immediately service. Pls
Preferred solution: Puriet water purifier
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer984011****
Good morning. Pureit water purifier not working properly.
Some leakage is there in bottom.
There is no taste in water. pipe water only comming through machine.
please replace it as soon as possible.
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